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Yorkshire Pudding Buns & Other News

Yorkshire Pudding Buns & Other News

Yorkshire pudding buns are just the wildest part of UK chain Handmade Burger Co.’s menu revamp. The chain—with 20 locations in England and four in Scotland—has rethought its whole menu, including sides as well as burgers, creating new combinations that define the 21st century burger bar. Handmade still offers more than 50 burgers, all scratch-made. […]

McDonald’s Reboots Service in Canada

McDonald’s Reboots Service in Canada

McDonald’s is launching what it’s calling a “brand revolution” in in Canada, remaking its consumer engagement with Walmart-style greeters, table service and technology. All of this means a $200,000-per-store investment for the roughly 1,100 franchised and 300 company-owned McDonald’s in Canada. “We are kicking off a bold plan to transform what guests experience when they […]

McDonald’s Expands UK Table Service Test

McDonald’s Expands UK Table Service Test

McDonald’s is offering table service in one Manchester restaurant, will offer it soon in 11 more restaurants and could roll it out across its 1,250 UK locations if the service style is well received, The Guardian reports. “We have listened to customer feedback and to meet their evolving expectations we are significantly investing in our […]

Pal’s Showcases Its Differences

Pal’s Showcases Its Differences

Pal’s Sudden Service likes to be different. The regional burgers and hot dog chain with 26 distinctive restaurants in northeast Tennessee and southwest Virginia is poking fun at the big brands again. Pal’s latest 30-second TV campaign points out three ways in which it differs from its competitors. One spot notes that Pal’s drive-thru service […]

Aussie McDonald’s Tests Table Service

Aussie McDonald’s Tests Table Service

A single McDonald’s restaurant in Warilla, Australia, this week began a limited, five-week test of offering dine-in customers food brought to their table served on china, accompanied by glassware and cutlery. According to a story in the Illawarra Mercury, the test has been given the green light by McDonald’s Corp. Anyone ordering a Grand Angus, […]

Red Robin Reevaluating its Brand

Red Robin Reevaluating its Brand

Red Robin Gourmet Burgers is rethinking its full-service restaurant model top to bottom—from name to service style to menu—as it also expands its fast-casual concept, Red Robin Burger Works. Red Robin reported its Q3 results today, which include a 3.4% increase in total revenues and a 1.1% increase in same-store sales for company units. More […]

Shoney’s: Now Available in Fast-Casual Style

One of the oldest American family/burger restaurant brands embraces the new fast-casual philosophy tomorrow when Shoney’s opens its limited-service prototype, Shoney’s On the Go, in Houston. Beginning as Alex “Shoney” Schoenbaum’s Parkette Drive-In in Charleston, W.Va., in 1947, the name became Shoney’s and the restaurant became a Big Boy franchisee in 1951. The Big Boy […]

Table Service is McDonald’s Latest Test

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Already crossing into fast-casual territory in menu and pricing, McDonald’s in France is testing limited table service that could continue to move brand perceptions out of the “fast food” realm. At 50 of its 120 Paris locations that have McCafés and touchpad order/pay terminals, McDonald’s staff bring out McCafé orders to seated customers. The chain […]

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