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All-Day McBreakfast: How It Works

All-Day McBreakfast: How It Works

“This is an opportunity for us to say, ‘We hear you. We’re listening.’ And we’re responding,” Wendell Sconiers, VP-Operations for McDonald’s USA says of today’s launch of all-day breakfast. In fact, McDonald’s says it has responded to every person who ever tweeted “Why can’t we have breakfast all day?” or its variations since about 2007. […]

McOperators Don’t Buy Dollar Menu & More

McOperators Don’t Buy Dollar Menu & More

McDonald’s Dollar Menu & More may be popular with customers but some of the chain’s operators are voicing unhappiness that these low-price options lower checks, complicate kitchen operations and slow service according to the latest (61st) McDonald’s Franchisee Survey conducted by Janney Montgomery Scott restaurant analyst Mark Kalinowski. Says one operator: “Only thing we are […]

Burger King Revamps Coffee Again

Burger King Revamps Coffee Again

Burger King once again has revamped its coffee, this time adopting a “a new, 100% Latin American arabica bean custom blend” from supplier Seattle’s Best, a unit of Starbucks. The new Smooth Roast platform includes brewed coffee, iced coffee and, for the first time, lattés (beginning in March), which moves Burger King a bit closer […]

Meet the New Kid: Burger 21 Begins Franchising

Fondue-chain operator The Melting Pot Restaurants Inc. tested the better-burger-restaurant waters in November 2010 by opening Burger 21 in Tampa, Fla. The fast-casual restaurant takes its name from the 21 “chef-inspired” burgers—priced from $5.95 to $8.95— on its menu. It also features signature hand-dipped milk shakes, a dipping-sauce bar and more. Front Burner Brands—the corporate […]

Wendy’s Readies Redhead Roasters

Wendy’s Readies Redhead Roasters

Wendy’s North America systemwide same-store sales increased 2.3% in the second quarter, ended July 3, 2011, President-CEO Roland Smith reported this morning. Average check increased 1.4% in the quarter; transactions rose 0.9%. Now free of Arby’s drag, The Wendy’s Co. appears energized about strengthening the Wendy’s brand. Most of what was discussed on today’s analyst […]

55 Insights from the NRA Show

Peter Backman is managing director of Horizons, one of Britain’s leading foodservice consultancies. I’ve always found his annual analysis of the National Restaurant Association Show to be particularly insightful, and it has proved very popular with BurgerBusiness readers. Rather than give a link, I’ve printed this year’s, titled “A Chastened U.S. Foodservice Market,” for Memorial […]

Jake’s Makes a New Name for Itself

Jake’s Wayback Burgers came within a fry’s length of unseating Blanc Burgers + Bottles as winner of this year’s Burger Brackets. Finishing second is never completely satisfying, but its hundred of votes show that the chain has amassed a cadre of loyalists who love its triple-patty Big Jake burger (at right), chicken, hot dogs, house-made […]

McDonald’s Tests Oven-Baked Kebabs, Burger

  Responding to consumer healthful-eating concerns around the world, McDonald’s is testing oven-baked chicken and fish in Australia and is vowing to voluntarily post calorie information on menu boards in its 1,200 United Kingdom stores. The Oven Baked menu, launched this month in 44 restaurants in the state of South Australia, includes entrées, breakfast items and […]

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